Shipping policy

 Shipping Policy

1. Shipping Methods and Timelines

We offer the following shipping methods for domestic and international orders:

  • Standard Shipping: Estimated delivery within 5 to 12 business days.
  • Express Shipping: Estimated delivery within 2 to 5 business days.

It's important to note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, carrier delays, and customs clearance. We appreciate your understanding and patience in such situations.

2. Shipping Rates

Shipping rates are calculated based on the weight of your order and the shipping method selected during checkout. To ensure transparency and help you make an informed decision, rates will be displayed at checkout before you complete your purchase.

3. Order Processing Time

Orders are typically processed within [number] business days after receiving payment. During peak seasons or promotional events, processing times may be slightly longer.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This convenient feature allows you to track the status of your order using the provided tracking number on our website or directly through the carrier's website, providing you with peace of mind about your delivery.

5. Shipping Restrictions

  • We currently do not ship to PO Boxes/APO/FPO addresses.
  • Certain items may have shipping restrictions based on size, weight, or regulatory limitations. These restrictions will be noted on the product page.

6. International Shipping

Please note that additional taxes, customs duties, and fees may apply for international orders. These charges are the recipient's responsibility and are not included in the order total at checkout. Customs policies vary widely from country to country, so please get in touch with your local customs office for more information.

7. Undeliverable Packages

If a package is returned to us as undeliverable due to incorrect address information provided by the customer or if the recipient refuses the package, we will notify you via email. Additional shipping charges may apply to reship the package.

8. Lost or Damaged Packages

We are not responsible for lost or damaged packages once they have been handed over to the carrier. However, we are committed to assisting you in such situations. We will work with you to file a claim with the carrier in case of a lost or damaged package. Please get in touch with us within 2 days of the expected delivery date if your package is lost or arrives damaged.

9. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please get in touch with our customer service team at Sales@pushmycart.in. We are here to help and value your satisfaction!